Return & Refund Policy

Standard Returns Policy

If you are not satisfied with your purchase, you can return your items within 30 days of receipt free of charge. Returned item(s) will be refunded. Please note that original shipping charges will not be refunded.

The returns policy may vary during promotional periods. Please check the terms and conditions of the promotion before placing your order.

For the return or exchange of Sapientiaize products purchased from any other authorized retailer, please contact your retailer directly.

Returns Process (Excluding Black Friday and Other Promotions)

For all returns, please contact kooketjasman@outlook.com to request your return label.

Please include your order number and the item(s) you would like to return. We will inform you of the next steps upon receipt of your email.

Damaged Items

If your items arrive damaged, please send a photo of the damaged item along with your order number to kooketjasman@outlook.com, using the subject line: DAMAGED.

Please submit your request within 14 days of receiving your order. This reporting period does not limit any rights provided by applicable consumer protection laws.

Items Not Received

If you have not received your full order, please contact us at kooketjasman@outlook.com, using the subject line: MISSING ITEM, and include your order number.

Our customer support team will assist you in resolving the issue.

Contact Us

If you have any questions regarding returns, refunds, or exchanges, please contact us.

Store Name: Sapientiaize

Website: https://sapientiaize.com

Email: kooketjasman@outlook.com